1. Purpose
These Terms and Conditions govern the contracting of tourist accommodation services at Home Corinto Beach, located at Calle Piscis 2, Benalmádena, Málaga, Spain, offered by [Nombre del titular no configurado].
By making a booking, the customer fully accepts these terms and conditions.
2. Booking process
- Date selection: The customer selects the desired check-in and check-out dates and the number of guests.
- Personal data: The customer provides their contact details (name, email, phone).
- Payment: Payment of the total amount is made securely through Stripe.
- Confirmation: Once the payment is processed, the customer receives a booking confirmation by email.
- Legal data: Before check-in, the customer must provide the identification data required by Spanish law (Royal Decree 933/2021).
3. Prices and payment
- Prices are displayed in euros and include accommodation and the services indicated.
- A cleaning fee applies and is clearly shown before confirming the booking.
- Full payment is made at the time of booking.
- Payments are processed securely through Stripe.
- Cash payments or bank transfers are not accepted for online bookings.
4. Cancellation policy
You can cancel your booking with a full refund up to 5 days before the check-in date. Cancellations made between 5 days and 24 hours before check-in will be entitled to a 50% refund of the total amount. Cancellations with less than 24 hours notice will not be entitled to a refund.
Refunds will be processed through the same payment method used for the booking within 5-10 business days.
5. Check-in and check-out
- Check-in: From 15:00
- Check-out: Before 11:00
Early or late check-in/check-out times are subject to availability and may incur an additional charge. Contact us to request this.
On the day of check-in you will receive detailed instructions to access the accommodation.
6. House rules
- No parties or events are allowed in the accommodation.
- No smoking inside the accommodation.
- Pets: Check availability before booking.
- Noise: Neighbors' rest must be respected, especially between 10:00 PM and 8:00 AM.
- Maximum capacity: The number of guests indicated in the booking may not be exceeded.
- Property care: The customer agrees to maintain the accommodation in good condition during their stay.
7. Responsibilities
7.1. Customer responsibilities
- Provide truthful information in the booking.
- Comply with house rules.
- Report any incident or damage during the stay as soon as possible.
- Be liable for damages caused to the accommodation or its contents during the stay.
7.2. Owner responsibilities
- Provide the accommodation in the described conditions and in perfect state of cleanliness.
- Address incidents that may arise during the stay.
- Respect guests' privacy during their stay.
8. Damages and deposit
The customer is responsible for any damage caused to the accommodation or its contents during the stay. In case of damage, the owner may claim repair.
9. Personal data
The processing of your personal data is carried out in accordance with our Privacy Policy.
In accordance with Royal Decree 933/2021, we are required to collect identification data from all guests over 14 years of age and communicate it to the Spanish authorities.
10. Booking modifications
Date modification requests are subject to availability. Contact us as soon as possible. Price differences may apply.
11. Force majeure
Neither party shall be liable for breach of their obligations when this is due to force majeure causes (natural disasters, pandemics, wars, etc.). In these cases, an equitable solution will be sought for both parties.
12. Communications
All communications related to the booking will preferably be made by email to the address provided by the customer.
13. Dispute resolution
In case of dispute, the parties will try to resolve it amicably. If this is not possible, the parties submit to the Courts and Tribunals of Malaga (Spain).
14. Applicable law
These Terms and Conditions are governed by Spanish law, in particular:
- General Law for the Defense of Consumers and Users
- Decree 28/2016 of the Junta de Andalucia on tourist dwellings
- Royal Decree 933/2021 on traveler registration
15. Contact
For any queries about these Terms and Conditions or your booking, you can contact us at: hello@homecorintobeachmalaga.com